Chief Revenue Officer (CRO)
Operations Team
Operations Team
Are you passionate about change and driven to succeed? Do you have a growth mindset and outside the box thinking? Are you innovative and courageous?
HOURS
Full-time
LOCATION
Remote
We are looking for a Chief Revenue Officer that will be reporting directly to the CEO and Managing Director. The role of Chief Revenue Officer (CRO) will focus on scaling operations and company growth. In addition, be responsible for revenue performance, customer retention, customer growth, capacity planning, forecasting, financial planning, and revenue operations (RevOps).

Apply now and join IFT
We are looking for a Chief Revenue Officer that will be reporting directly to the CEO and Managing Director. The role of Chief Revenue Officer (CRO) will focus on scaling operations and company growth. In addition, be responsible for revenue performance, customer retention, customer growth, capacity planning, forecasting, financial planning, and revenue operations (RevOps).
Overview:
Reporting to the CEO and Managing Director the role of Chief Revenue Officer (CRO) will focus on scaling operations and company growth. In addition, be responsible for revenue performance, customer retention, customer growth, capacity planning, forecasting, financial planning, and revenue operations (RevOps).
The core responsibilities for this position include, but are not limited to, the following:
Revenue Growth
- Studio Capacity Management/Planning- Working with the leadership team you will manage and report on capacity across all agency disciplines, ensuring projects are delivered on time, within budget and margin reported on a project/retainer basis
- Building Metrics; set up top-down goals and metrics based on both internal goals and external market opportunities in selected markets, aligning to where possible to EOS methodology
- Reporting: Monitor the revenue pipelines and forecasting, adjusting as necessary to create sustainable growth. To include revenue attribution, per project/retainer, margin reporting, time versus actual Inf
- Oversee business activities which create a revenue stream, reducing silos and creating alignment to ensure higher profitability
- Monitoring the marketplace and analyse opportunities, providing competitive analysis and pricing strategies, that will benefit future competitive commercial bids, RFPs etc
- Managing and allocating the budget to maximise performance, including recruitment budget and sales, marketing budget
- Infrastructure; integrate the revenue technology stack including marketing automation, HubSpot CRM, reporting tech stack
Strategy Leadership
- Developing and executing a go-to-market strategy that ensures the company exceeds its revenue and profitability goals
- Developing growth strategies highlighting new paths to revenue and build the machinery to get there
- Focusing on both long- and short-term strategies; taking responsibility for accurate forecasting and meeting/exceeding agreed upon sales and revenue targets
People Leadership
- Drive engagement and performance through hands-on leadership, coaching, department meetings, or other programs as needed
- Ensure effective communication throughout the department to ensure team members are aware of their responsibilities and alignment with company goals
- Provide leadership and mentorship to department leaders and team members to drive cultural initiatives forward and encourage behaviours and programs in line with IFT values
- Supporting the Part-time accountant with reports and capacity. Forecasting, sales targets and margin reporting
About you
- You will have an entrepreneurial spirit, be highly collaborative, data driven and rigorous, and have a passion for people
- 10+ years in diversified leadership roles, driving and implementing revenue growth
- Strong technical experience with Customer Relationship Management (CRM- HubSpot desirable) and other business intelligence tooling
- MBA—or equivalent advanced degree
- Agency experience desirable
- Proven track record of growing revenue through new service development, sales leadership, marketing, and business partnerships
- Proven experience in developing and executing business strategy
- Significant general management and P&L experience
- Significant financial acumen and problem solving skills
- History of data driven decision-making based on business metrics
- Inspirational leadership style, with a proven track record of empowering/scaling teams
- Critical thinker - strategic and highly analytical
- Experience with Xero Accounting, HubSpot- CRM, Sales, Marketing, Service, ClickUp - Project Management, Google Docs, Slack- internal comms
Extra Details:
- Fully remote and flexible working schedule that doesn’t restrict you to just one location. You’ll be able to work when you feel the most productive and take a nap when you’re in need of a slight boost of energy
- Office in the heart of London if you want to change your environment and work in the office sometimes
- 20 days paid holidays plus bank holidays
- Additional annual leave awards for long service milestones
- Pension scheme
- Celebrate Friday early with POETS Day, signing off at 1 PM and making the most of your weekend
- Upskilling and training opportunities and milestones

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OUR VALUES
Culture is king (or queen) and we prioritise it highly
At Inbound FinTech, we know that creating the right culture is crucial and our success relies on our values being clearly communicated and demonstrated from top to bottom. See IFT’s core values below:
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Passion & teamwork
Great teamwork really does pay off. Our collaborative environment allows us to work towards shared goals. Passion and enthusiasm for collective success help the agency to thrive.
Obsess over our clients & their needs
We are committed to and invested in our clients' growth. We align our strategies with the needs of our clients and their customers and deliver suitable solutions and the best possible outcomes.
Learning by doing
The best way to learn is by doing. We foster a culture of development, knowledge sharing and embracing new solutions and modern practices. You can’t stand still in today’s digital era.
Continuous improvement & innovation
We take a growth-driven and data-driven approach to everything we do. Our team continuously monitors, optimises and improves client performance through analysis, insights and innovation.
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Tell us about yourself
THINK YOU’RE A GOOD FIT FOR INBOUND FINTECH?
We’re always looking for new talent. We’d love to hear from you!
Even if the remote digital marketing jobs posted on the Inbound FinTech careers page don’t fit your skills or experience, we’re happy to receive spontaneous applications, as we regularly open up new positions. If your CV perks our interest, we’ll consider you for a future role.
